Terms & Conditions

Welcome to [Case99]. These Terms and Conditions govern your use of [https://case99-io.odoo.com/] and the purchase of products and services from our platform. By accessing our website and making a purchase, you agree to comply with these terms.

1. Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Eligibility

• By placing an order, you confirm that all information provided is accurate.

3. Orders & Payment

• All orders are subject to acceptance and availability.
• We accept [Payment Methods: Credit/Debit Cards, UPI, Netbanking,etc.].
• In case of payment failure, we reserve the right to cancel the order.

4. Shipping & Delivery

• Orders are processed within [2-3] business days as per our [Shipping Policy].
• Estimated delivery times depend on location and shipping method.
• We are not responsible for delays caused by third-party shipping providers.

5. Returns & Refunds

• Customers may return eligible products within [12] Hours of delivery.
• Items must be unused, in original packaging, and accompanied by proof of purchase.
• Refunds will be processed as per our [Return & Refund Policy].

6. Privacy & Data Protection

• We collect and process personal information as outlined in our [Privacy Policy].
• Your data is protected and not shared with third parties without consent.

7. Force Majeure

• We are not responsible for delays or failures due to unforeseen circumstances, such as natural disasters, strikes, or government actions.

8. Amendments to Terms

• We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.

9. Contact Information

For inquiries or assistance, please contact us at:

📧 Email: [case99offical@gmail.com]

📞 Phone: [+91 9372284941,  +91 99307 31043]

🏢 Address: [Mumbai, Mira road (E), Naya nagar]